Shipping Policy

We aim to process and dispatch all orders within the estimated timeframes provided at checkout. However, shipping timelines are approximate and may vary depending on location, courier services, weather conditions, customs procedures, or other factors beyond our control.

Once an order has been shipped, delivery responsibility is transferred to the courier or logistics provider. While we make every effort to ensure timely delivery, we cannot guarantee exact delivery dates and are not liable for delays caused by third-party carriers.

Customers are responsible for providing accurate shipping information at the time of purchase. We are not responsible for delays, additional charges, or failed deliveries resulting from incorrect or incomplete address details.

For personalised or made-to-order items, additional processing time may be required before dispatch. Shipping charges, taxes, or customs duties (if applicable) are the responsibility of the customer unless otherwise stated.

In the event of lost or damaged shipments, customers should notify us promptly so we can assist in initiating an inquiry with the shipping provider. By placing an order, you acknowledge and accept the terms outlined in this shipping policy disclaimer.